Website Policy 2

All product copyrights, including the photographs, texts and graphics depicted on the products, are the sole and exclusive property of Pri-Or PhotoHouse. By placing an order through our site, you agree to refrain from using the photographs, texts and graphics depicted on the products, in whole or in part, including copying, printing, downloading, reproducing, making available to the public, or making a derivative work without the site owner’s prior written consent. You also agree to indemnify the site owner and anyone acting on his behalf for all liabilities, claims, and expenses, including attorney's fees, which would arise from an infringement of the above agreement.

Personal customization
If you are interested in photos in a size and/or finish that is not available on the website, we are happy to offer you a customization service for your home or office. The service is conducted by The PhotoHouse team and includes the accompaniment of a designer. Send us an email at and we will be happy to provide you with further details about the process.

Customer Service
We are happy to provide you with personal service and guidance in a number of ways:

Phone: 03-5177916 / international +97235177916
Service hours are Sundays - Thursdays between 10:00 - 18:00 

The prices listed on the website do not include shipping.
The shipping company we use is Israel Post.
The cost of delivery is calculated according to the method of delivery, the weight of the item (including packaging) and the destination, according to the postal price list.

Estimated delivery times:

Delivery in Israel, registered mail - 21 business days.
Delivery in Israel, door-to-door delivery - 3 business days.
Shipping abroad, eco post - 21 business days.
Shipping abroad, EMS - 5 business days. 

The above delivery times do not include the production times of customized products. These include framed photos and archival photo paper prints. In these cases, the estimated production time is 14 business days.

The PhotoHouse will not be responsible for delays in delivery as a result of events beyond its control.

Items can be returned as long as they are not used or damaged and are in their original packaging. There is no return/exchange option for framed images as they are made to order. All discounted items are final sale.

To make a return, send us an email at with the order number, item details and the reason for return.
Items can only be returned within 14 days from the date of purchase or shipping receipt.
If requested, returned items will result in a full refund and no cancellation fee. 
Items may also be exchanged.

*Shipping cost is non-refundable

After 30 days since the initial purchase, unfortunately we will not be able to offer a refund or replacement.
Items must be sent back to our address: The PhotoHouse Tchernichovsky 5, Tel Aviv, 6329118, Israel.
Refunds will be made within 14 days of receiving the returned item, in accordance with the credit card company's guidelines.
The refund will be according to the terms in which the original transaction was made (if paid in payment increments, the refund will also be in payment increments).

Import duties and taxes
A customer who orders for delivery outside of Israel may be liable to pay customs and other taxes imposed on products upon arrival at their final destination. The customer will be responsible for paying all import duties and taxes. These charges are outside the scope of The PhotoHouse’s responsibility. The local customs office in the destination country should be consulted for more information on the extent of taxes and import conditions.